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Add LDF file to Vectorworks

If you are seeing a dialog with the error message "License validation failed" upon first starting Vectorworks, it means there is still a file missing from the Vectorworks user directory that reads your serial number, called the LDF file.

You can add this file by following the steps below:

Vectorworks with Service Select, rental license or Education license

  • Log in to the Vectorworks Customer Portal or Student Portal .
  • Go to the tab ‘Licenses’
  • Click on the download icon next to the serial number, the .ldf file will be downloaded.
  • Open Vectorworks and the error dialog will reappear.
  • Click on 'Provide LDF…'.
  • Browse to the desired .- file, and click ‘Open’.

Evaluation License and Vectorworks without Service Select

  • Contact the Vectorworks support team and ask for your personal .ldf file. Please clearly indicate which serial number you are currently working with (4 blocks with 6 characters each).
  • Open Vectorworks and the error dialog will reappear.
  • Click on 'Provide LDF…'.
  • Browse to the desired .ldf file, and click ‘Open’.

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